What shipping methods are available?

Good news! Complimentary domestic US ground shipping is yours for all orders totaling $40 or more after discounts and before taxes. Want your goodies even faster? Upgrade your shipping for a fee calculated at checkout. We typically ship within 48 hours, and your treats should arrive in 3-5 days from shipment. Orders placed on Fridays, holidays, or weekends will hit the road the next business day. Sorry, we only ship to the contiguous 48 states. Expedited shipping might be tricky for PO, APO, and FPO addresses. We don’t ship outside the US. Delivery delays can happen, so think of delivery dates as fun estimates, not hard promises.

When will I receive my order?

We’re quick! Orders are usually processed within 48 hours. Once shipped, you’ll get a confirmation email with a tracking number. Delivery is usually 3-5 days from shipment. Orders placed on Fridays, holidays, or weekends will ship the next business day. Sometimes delays happen, so delivery dates are more like friendly estimates.

Can I expedite my order?

Absolutely! Choose expedited shipping at checkout for a speedier delivery. Unfortunately, we can’t expedite orders that are already placed. Expedited shipping might be limited for PO, APO, and FPO addresses.

How can I get an update on my order status?

The easiest way to stay updated is by creating an account during checkout. Log in anytime for the latest info. If you didn’t set up an account, just email us at info@adanawaxingstudio.com with your order number.

How can I track my order?

You’ll get an order confirmation email once you submit your order, followed by a shipment notification email with a tracking number when your order is on its way. Use the tracking number to see where your goodies are.

What happens if my product does not arrive?

Check your shipment confirmation email for tracking details. If your order hasn’t arrived even after the tracking number says it’s delivered, email us at info@adanawaxingstudio.com, and we’ll respond within 48 business hours. Don’t forget to include your order number.

Do you offer gift packaging or messages?

While we’d love to add extra sparkle, we can’t offer gift wrapping or messages with orders. Every order will include a packing ticket in the box.